Contact
Support email
For conversion failures, privacy questions, image extraction issues, or feedback, email cenxuanservice@gmail.com.
What to include
Include the browser you used, the output mode, the visible error message, and whether the source file was exported from Word, Google Docs, LibreOffice, or another editor.
Do not send private documents first
If a sample is needed, we will ask for a minimal file that reproduces the issue without confidential content.